10 Aug Workforce Management Case Study: Staffing Agency
Today’s post describes an organization that, by its very nature, demands a robust Workforce Management system. As more and more organizations hire temporary contractors as part of their business strategy (as opposed to an occasional stopgap fix during a staffing emergency), savvy temp staffing firms can benefit from the new dynamic and expand and diversify.
Consider the unique logistics of our example organization. While some staffing services specialize in just one industry—such as health care—this 12-year old office has entered new markets steadily for the past few years. They currently place administrative assistants, computer programmers, call center staff, manufacturing labor, machinists, child care providers, and substitute teachers.
With a frequent turnover of contract workers and offsite punch ins as the norm, this firm couldn’t cope with their timekeeping and scheduling system. Though it was partially automated, the technology was 10 years old and it couldn’t provide the number of job codes they required. The mobile app malfunctioned regularly and didn’t support the latest time clocks.
A staffing office simultaneously serves two classes of clients; the contractors they place and the businesses who use the workers. Each of the players trust in the office for accuracy. The don’t want to overpay the temps, and the hourly temp contractors are, understandably, especially sensitive to timekeeping accuracy.
Solution – Workforce Management Suite
The Workforce Management Suite time and attendance tool, TimeWorksPlus, quickly solved a multitude of problems. The Workforce Management Suite mobile app allows contract workers to punch in/out on their mobile device wherever they are. Because the PunchLogic function has virtually done away with missed and duplicate punches, timekeeping accuracy has improved significantly.
Scheduling Made Easy With Workforce Management Suite
Temp worker hours are managed with customizable system notifications and there are nine pay-rate fields and employee groups/sorting/filtering for easy organization and oversight.
TimeWorksPlus is customizable for the many lunch and break policies of the companies they serve. The agency personnel can see what’s going on with all of their contractors in real time on any given day.
With the recent rise in ransomware hackings and other data security threats, the office puts a premium on data security and appreciates the peace of mind provided by Workforce Management Suite.
Workforce Management Suite is the ultimate Workforce Management system for staffing agencies. With Workforce Management under control, now they can concentrate on serving even more industries while keeping established clients satisfied.
Payroll Partners offers Workforce Management Suite, the powerful, fully-integrated Workforce Management Suite that makes it easy to optimize the performance of your supervisors, employees, and business.
Workforce Management Suite includes TimeWorksPlus, TimeSimplicity, and TimeWorks Mobile. Workforce Management Suite is created for busy employers like you who need to streamline scheduling, automate time and attendance tracking, maintain regulatory compliance, and reduce labor costs.
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