Evolution Payroll – Enabling Two-Factor Authentication

Evolution Payroll – Enabling Two-Factor Authentication

Two-factor authentication (also known as 2FA) is a method of confirming users’ claimed identities by using a combination of two different factors: 1) something they know, 2) something they have, or 3) something they are. This is a complementary feature that’s available and free to our Evolution Payroll and Advanced HR clients.

This article walks users through the basic steps of enabling two-factor authentication (2FA) for Evolution Payroll users. Enabling 2FA on your account is a simple process. When you next sign into Evolution Payroll, click Settings > Account Settings > and click the 2FA Link.

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Result – a screen opens introducing 2FA with a Status Label that shows 2FA is currently disabled.

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      1. Click the Enable button opening the Enable Two-Factor Authentication Screen with instructions for enabling 2FA.

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      1. Next, download and install the applicable two-factor authentication app on your mobile device:
      • iPhone – Google Authenticator
      • Android – Google Authenticator
      1. Open the Authenticator app and hold the phone up to scan the QR Code.

Result: The app will capture the QR Code and display a Verification Code.

Note: If the code cannot be scanned, click “Can’t scan the code?” and enter the key provided into the Authenticator app instead.

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      1. Enter the Verification Code from the app into the field in Step 3.
      2. Click Enable.

Result: a Confirmation screen opens verifying that 2FA has been enabled.

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As it states on the confirmation screen, from then on, you will be required to enter your username and password, and a Verification Code to sign in.

      1. Click OK, Got It.

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The status label on the Settings screen shows that 2FA is now Enabled.


Disable a device


      1. Click Settings – Account Settings – click the 2FA link.
      2. Click the Disable button.
      3. Click Disable again on the confirmation screen that opens.


Change a device


      1. Click Settings – Account Settings – click the 2FA link.
      2. Click the Change Device button.


Note: You may only have one device connected to your account at a time.


Lost or forgotten device

If you forgot or lost your mobile device, a Verification Code can be emailed to you.

      1. On the Enable Two-Factor Authentication Screen with instructions for enabling 2FA, click “Can’t scan the code?”

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      1. Click “Try another way.”
      2. Click Send Code.

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      1. Enter the verification code as soon as your receive it, as it will expire after a couple of minutes.
      2. Click Verify.

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If you have lost access to your device and your email account, contact your administrator for assistance.

As always, we are here to walk you through this or any other process you need help with. You can reach out to us toll free at (866) 757-8111 Monday-Thursday from 8:00AM-5:00PM and Fridays 8:00AM-4:30PM Central Standard Time.