Author: Robert Hernandez

Churches would not exist without the faithful contribution of their most valuable labor force – its volunteers.  Volunteers give of their time freely because of a passion for the ministry it serves. Showing volunteer appreciation is an important aspect of effective volunteer management.  However, keeping volunteers engaged and...

Call centers that optimize their human capital can significantly increase efficiency and productivity. This was the objective of our example company, a customer service center which had launched eight years previously with one healthcare client. Last year, when they adopted Workforce Management Suite (WFM), they...

Most companies spend 20% to 30% of their annual revenue on payroll. The exact amount varies based on the employer's size, industry, and staffing and operational needs. In some industries, such as service, it's not uncommon for payroll to encompass up to 50% of revenue....

As of September 1st, Texas prohibits sexual harassment in workplaces of all sizes. Federal and Texas law already prohibited sexual harassment in employment for employers with 15 or more employees. Sexual harassment can include (but isn’t limited to) unwelcome sexual advances, requests for sexual favors, offensive...

Have you considered conducting background checks as part of your hiring process? The practice is fairly typical within the church and for those who work with children, the elderly, or people with disabilities. If you’re wondering whether you should do so as well, check out...

Some employers with only salaried personnel often believe automated timekeeping is only necessary for organizations with hourly employees. The purpose of this article is to review why this couldn't be further from the truth. Why Companies With Salaried Employees Need Timekeeping Systems   1. Compliance   The alphabet soup of...

You may have a good reason to change your payday, but before you make your move, be sure to take into account various rules and implications. 1. Fair Labor Standards Act The FLSA requires prompt payment of wages but does not specifically address pay frequency or payday...