Pandemic

Has the pandemic inspired you to explore new ways to engage with customers, co-workers and clients? It probably has you taking a hard look at your strategies, policies and procedures to safely and effectively work with those inside and outside your organization. Using texts, webcasts...

Before the coronavirus pandemic, a grocery store in Canada let customers purchase products online and then delivered the groceries to their cars curbside. Today, this is not an anomaly. The current crisis has focused many firms on being creative in considering customers' health, becoming more...