Question: We are planning to switch to a new communications software in our office. How can we help employees navigate this change? Answered by the HR Experts: Change always has its challenges and risks. Here are some practical tips to make this software rollout as smooth...
Question: Do you have any tips for managing remote employees? Answered by the HR Experts: Managing remote employees can pose certain challenges, but most can be overcome by making sure you’re focusing on the right things. Here are some of the practices we recommend: ...
Question: An employee regularly required to lift 50lbs now says they can only lift 25 due to an off-the-job injury. Can we terminate? Answer: Possibly, but proceed with caution. The Americans with Disabilities Act (ADA) requires employers that have 15 or more employees to provide accommodations to...
Question: How can we help our employees write professional goals that are meaningful and motivating to them? Some of our employees don’t know where to begin. Answered by the HR Experts: Getting started can be the hardest part of setting professional goals, especially for employees who...
Question: A staff member behaved inappropriately during a meeting. How do we document this incident? Answer: The best form of documentation is the meeting notes of your designated HR staff person, if present. Their notes should accurately capture details of the incident and leadership's response. While HR's notes...
Question: How do we still conduct a thorough harassment investigation when the accuser won't sign their name to a written statement? Answer: Your priority must be to ensure safety and fairness for everyone involved. Investigate Beyond the Statement. Even without a written statement, you must investigate....
When the integrity of a company’s Human Resource (HR) department is compromised—whether through failure to uphold core values, breaches of trust, or misconduct —the aftershocks can impact every facet of the organization. Employee trust erodes, company culture falters, and alignment with the business’s mission and...
Question: Does enrolling in Medicare trigger an offer of COBRA? Answered by the HR Experts: No, enrolling in Medicare does not cause COBRA to start. Under the federal rules, COBRA must be offered to persons enrolled in the employer’s health plan only if they...
Question: One of our employees has taken on a second job, and I’m concerned the additional work might hurt their performance or interfere with their work. Should we keep closer tabs on them? Answered by the HR Experts: If you haven’t had previous issues with this...
Question: An employee says that the stress of the job is affecting their mental health. How should we handle this? Answered by the HR Experts: This employee may just need to talk through their concerns and get your help prioritizing or delegating. They may, for example,...