Author: Robert Hernandez

Time & Labor Case Study: Call Center

Call centers that optimize their human capital can significantly increase efficiency and productivity. This was the objective of our example company, a customer service center which had launched eight years previously with one healthcare client. Last year, when they adopted Workforce Management Suite (WFM), they...

07 September, 2021

7 Considerations When Preparing Your Payroll Budget

Most companies spend 20% to 30% of their annual revenue on payroll. The exact amount varies based on the employer's size, industry, and staffing and operational needs. In some industries, such as service, it's not uncommon for payroll to encompass up to 50% of revenue....

06 September, 2021

Important additional guidance for employers claiming the employee retention credit

The IRS recently issued further guidance on the employee retention credit. This includes guidance for employers who pay qualified wages after June 30, 2021, and before January 1, 2022, and guidance on miscellaneous issues that apply to the employee retention credit in both 2020 and...

03 September, 2021

From the HR Support Center: Texas Prohibits Sexual Harassment

As of September 1st, Texas prohibits sexual harassment in workplaces of all sizes. Federal and Texas law already prohibited sexual harassment in employment for employers with 15 or more employees. Sexual harassment can include (but isn’t limited to) unwelcome sexual advances, requests for sexual favors, offensive...

02 September, 2021

The Ins and Outs of Conducting Church Background Checks

Have you considered conducting background checks as part of your hiring process? The practice is fairly typical within the church and for those who work with children, the elderly, or people with disabilities. If you’re wondering whether you should do so as well, check out...

01 September, 2021

Why You Need Automated Timekeeping for Salaried Employees

Some employers with only salaried personnel often believe automated timekeeping is only necessary for organizations with hourly employees. The purpose of this article is to review why this couldn't be further from the truth. Why Companies With Salaried Employees Need Timekeeping Systems 1. Compliance The alphabet soup of...

31 August, 2021

5 Things to Consider About Changing Payday

You may have a good reason to change your payday, but before you make your move, be sure to take into account various rules and implications. 1. Fair Labor Standards Act The FLSA requires prompt payment of wages but does not specifically address pay frequency or payday...

30 August, 2021

Businesses, charities, others with Employer Identification Numbers must update responsible party information within 60 days of any change

WASHINGTON – Calling it a key security issue, the Internal Revenue Service urged those entities with Employer Identification Numbers (EINs) to update their applications if there has been a change in the responsible party or contact information. IRS regulations require EIN holders to update responsible party...

27 August, 2021

From the HR Support Center: How quickly do I need to write up an employee for a performance issue?

We recommend addressing the performance issue with the employee as soon as possible. First, feedback is more effective the more quickly it’s delivered. Waiting to provide feedback increases the likelihood that the employee won’t remember what they did wrong and that they may make the same...

26 August, 2021

Churches Should Distinguish Between Ministers and Non-Ministry Employees

Ministers Versus Non-Ministry Employees Churches should make a careful distinction between their paid workers who are acting as ministers versus those who are non-ministry employees. There are several considerations that can only apply to those who qualify as “ministers.” First, ministers can receive a clergy housing allowance,...

25 August, 2021